Privacy Policy

What we collect

Information you give us. When you call our tracking number or submit the quote form, we collect what you provide: name, phone number, email address, the general location of your job, and your description of the problem. Calls to our number may be recorded for quality and verification purposes; you'll hear a notice at the start of the call.

Information collected automatically. Like most websites, we use analytics (Google Analytics 4) to understand aggregate site usage — pages visited, approximate location at the city level, device type. This data is aggregated and doesn't identify you personally. We don't run advertising trackers, and we don't sell data to anyone.

How we use it

We use your contact information for exactly one purpose: connecting you with an independent local plumber who can serve your request, and following up on that request. Your details are shared with that contractor so they can contact you about your project — that's the service. We do not sell your information, add you to marketing lists, or share your details with anyone beyond the contractor handling your request.

Call recording

Calls to our tracking number may be recorded. Recordings are used to verify lead quality and improve the service, are retained for a limited period, and are not shared beyond us and, where relevant to your request, the contractor.

Your choices

Don't want to be contacted further? Say so on the call, reply to any message, or use the contact form — we'll honor it promptly. Want to know what information we hold about your request, or want it deleted? Ask through the contact page and we'll handle it.

Cookies

The site uses only the cookies required for analytics described above. No advertising cookies, no cross-site tracking.

Third-party links

The site links to third-party websites (including the local companies in our directory). Their privacy practices are their own; this policy covers only our site.

Changes

If this policy changes, the updated version appears here with a new date. Material changes won't apply retroactively to information collected under an earlier version.

Contact

Questions about this policy: use the contact page or call (305) 908-4522.